Transport and Independent Travel

Get moving Transport

Freedom passFreedom Pass
The Disabled Person’s Freedom Pass provides free travel at any time in Greater London on buses, London Underground, London Over ground, Docklands Light Railway and Croydon Tram link.  It provides free travel on National Rail within greater London at certain times.

For more information – click here.

Blue badge parkingThe Blue Badge Scheme is a national scheme. It enables you or your driver to park closer to where you are going, if you have severe difficulty walking or are registered blind.

Click here for an application_form
Click here for guidance on completing the form


The London Taxicard Scheme gives people who have serious walking difficulties, money off travel in licensed black cabs.

To get a Taxicard you must be registered blind or receive:

  • Higher rate of the mobility component of the Disability Living Allowance or
  • War Pension Mobility Supplement or
  • Be unable to use buses/ trains because of blindness, a permanent or long term disability / illness, which makes walking difficult for you

Phone 020 8547 5005 for an application form.

TFL logoTransport for London (TFL) offer Travel Mentoring and Travel Training for disabled people who want support to use mainstream public transport.  To find out more about the schemes  click here.

Dial a Ride logoDial-a-Ride is a shared door to door  transport service for disabled people who cannot use public transport.  All vehicles are wheelchair accessible.

It can be used for things like visting family, going shopping or  activities. It cannot be used to go to work or to  get to day services or work activities

For more information call 0845 999 1999.



All buses in the Borough of Kingston and neighbouring London boroughs are fully wheelchair accessible. However, buses based in Surrey (eg Epsom) may not be wheelchair accessible.


TrainSurbiton and New Malden are the two wheelchair accessible overground stations in the Borough.

You do not need to book travel assistance any more so you can just turn up and go. If you do want to speak to someone you can call South West Trains: 0800 52 82 100.


Underground trainNot many Underground stations are accessible. To plan a journey by tube, call the London Underground Customer Service Centre on 0845 330 9880.
To find out more visit London’s Transport’s Journey Planner – click here .

Get Moving

Get moving is a practical guide to London’s transport services for disabled and older people – click here